I received the Microsoft virus warning and shut down my computer. Now when I turn it on all I get is a black screen. What do I do?
posted in Viruses
I received the Microsoft virus warning and shut down my computer. When I turned it back on it just kept rolling saying it was configuring Microsoft. After a while I thought that couldn't be good and again shut down the computer. Now when I turn it in all I get us a black screen.
Accepted AnswerPCrisk SupportTomas MeskauskasOffline0Hi Laura, try booting your computer in safe mode - https://www.youtube.com/watch?v=Gb6v_jvjTlU Alternatively you could try doing a system restore using command prompt https://www.pcrisk.com/computer-technician-blog/general-information/7020-how-to-do-a-system-restore-using-command-prompt