I have ransomware on my droid razzr. I located the app "system update" but the uninstal box is greyed out. Any suggestions?
posted in Viruses
I have ransomware on my droid razzr. I located the app "System Update" but the ininstall bax is greyed out. Any suggestions?
Hi Jeff, prior to removing the application try booting your device into safe mode - https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/73889/~/what-is-safe-mode-and-how-do-i-use-it-with-the-droid-razr%3F