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Hi, my pc is infected with a virus, i think it came from a usb flash memory that i connected two weeks ago, but anyway, the problem is that this virus disabled my antivirus protection (i was using avast free edition), and now when I use google chrome suddenly it redirects me to another web pages; i have tried installing different antivirus (avg, avast, avira, malwarebytes...) ; after installation, when I start them, like all the antivirus, they always try to connect to internet to update itself or download complementary stuff and here is where the problem starts because they fail to connect. Can someone help me please?
I´m using Windows 10 x64
Thanks!
I´m using Windows 10 x64
Thanks!
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CarolChristine Adamsmore than a month agoA few months ago I "accidentally" clicked on to a site I shouldn't have & Voila! I got a malware (could become a virus). I searched, searched & searched to remove the problem (got to watch those emails!) & the only site, finally, that solved my issue (easily) was PCrisk.com- see" How to reset Internet Browsers". I have a Mac, so, obviously, the steps differ from Microsoft, etc. I'm sorry but I can't remember the guy who, on PCrisk site helped me, but his method was so easy, quick & solved my issue. Before I could not get anywhere w/Safari Browser, except for a weird site & I was stuck. Keep scrolling thru the site & I hope you find him. Remember to go to How to Reset Browsers. I hope this helps! It looks like you've been on PCrisk.com - keep looking - it's worth it!
Responses (1)
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Accepted Answer
0Hi Ahm, try following this guide - https://www.pcrisk.com/computer-technician-blog/general-information/7022-how-to-remove-virus-no-internet-access You might also want to scan your computer with Malwarebytes Antimalware, Spyhunter and AdwCleaner (https://toolslib.net/downloads/viewdownload/1-adwcleaner/). You could also try booting your computer into safe mode with networking (https://www.youtube.com/watch?v=CaCalUhx6ok) and then try to update and run the mentioned anti-malware programs.
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