Hi Tony, could you please explain more about the issues you are having. It's hard to understand from this one sentence. I guess that you are dealing with a ransomware virus (you said that your account is locked), so you might want to read this removal guide - https://www.pcrisk.com/computer-technician-blog/viruses/7271-how-to-remove-your-browser-has-been-locked-virus

Please provide more details so I could help you.