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Hello Team,

Even after uninstalling the cleanserp.net when i was going to search in its getting redirecting to cleanserp.net.

I checked in extension aswell am unable to find that extension.

can you please help me out how to uninstall that.

Thanks
Pramod.K
Responses (1)
  • Accepted Answer

    Tuesday, October 10 2017, 07:02 AM - #permalink
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    Hi Pramod, you must be dealing with an updated variant of this browser hijacker. Try resetting your "Group Policy" settings - information on how to do this here:

    1) Open the Command Prompt by clicking the start menu button and typing "command prompt". Right click the "Command Prompt" result and select "Run as Administrator":
    2) Execute the following commands:

    rd /S /Q "%WinDir%\System32\GroupPolicyUsers"
    rd /S /Q "%WinDir%\System32\GroupPolicy"
    gpupdate /force

    After performing these actions, you can proceed with further removal steps for this browser hijacker - https://www.pcrisk.com/removal-guides/11277-cleanserp-net-redirect
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