Cannot remove mystarting123
posted in General
0
Hello,
I'm trying remove mystarting 123 from Google Chrome, but it's impossible. I'm have made a search with Spyhunter4 (I've payed the license) and it find the malware, make the repare but it isn't working. At Regedit I can't found anything named "mystart". At Chrome, I can't change to google.com. When I click in the option, automatically it return to mystarting123. Please, help me and sorry for my english.
I'm trying remove mystarting 123 from Google Chrome, but it's impossible. I'm have made a search with Spyhunter4 (I've payed the license) and it find the malware, make the repare but it isn't working. At Regedit I can't found anything named "mystart". At Chrome, I can't change to google.com. When I click in the option, automatically it return to mystarting123. Please, help me and sorry for my english.
Accepted Answer
0
Hi Gabriel, if you have purchased a license for Spyhunter you should contact their support and ask for assistance. Here's how to do this:
To submit a customer support ticket, you have two options:
Option #1: Open your SpyHunter > go to Spyware HelpDesk > and click on the "Submit a Support Ticket" button.
Option #2: Click here to log in to the "My Account" or log in using the login box shown on the right side of our site's header. Next, in the "My Account" sidebar, click on the link "Open a new support ticket".
Other than using their support you can try scanning your computer with AdwCleaner - https://toolslib.net/downloads/viewdownload/1-adwcleaner/
To submit a customer support ticket, you have two options:
Option #1: Open your SpyHunter > go to Spyware HelpDesk > and click on the "Submit a Support Ticket" button.
Option #2: Click here to log in to the "My Account" or log in using the login box shown on the right side of our site's header. Next, in the "My Account" sidebar, click on the link "Open a new support ticket".
Other than using their support you can try scanning your computer with AdwCleaner - https://toolslib.net/downloads/viewdownload/1-adwcleaner/
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